What are the available channels for contacting the Sonae’s Ombudsman Office?

We provide the following channels so you can get in touch with us:
Our businesses are always the first point of contact when it comes to clarifying and solving requests. If you wish to contact their costumer support services, you can do it in this page, identifying the respective business. You can submit your request to Sonae’s Ombudsman Office through the form available on this website, this being the preferred contact method.
Mail and Email
In case you wish to, you can send your case to Sonae’s Ombudsman Office by sending a letter or an email to:

Address: Provedoria Sonae
Apartado 4158
4461-901 Senhora da Hora

Phone or Fax
If you prefer, you can also contact Sonae’s Ombudsman Office by phone or fax:

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